Last Updated: October 2026

At PeyeGelam, accessible through peyegelam.com, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, place an order, contact us, or interact with our services.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Name
  • Phone number
  • Email address
  • Billing and shipping address
  • Order and product information
  • Communication with our customer support
  • IP address, browser, device and website usage information
  • Other information you voluntarily provide to us

For Cash on Delivery (COD) orders, we collect the information necessary to process, confirm and deliver your order.

2. How We Use Your Information

We may use your information to:

  • Process and confirm your orders
  • Arrange product delivery
  • Communicate with you about your order
  • Provide customer support
  • Handle replacement or other after-sales requests
  • Improve our products, website and customer experience
  • Prevent fraud, misuse and security issues
  • Analyze website performance and customer interactions
  • Send promotional or informational communications where appropriate and permitted

3. Order and Delivery Information

To fulfill your order, relevant information such as your name, phone number, delivery address and order details may be shared with courier, delivery or logistics service providers.

We only share information that is reasonably necessary to complete the delivery or provide the requested service.

4. Cookies and Similar Technologies

PeyeGelam may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage and improve the customer experience.

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Analytics and Advertising Technologies

We may use analytics, advertising and measurement technologies, including services provided by platforms such as Google and Meta, to understand website traffic, measure marketing performance and improve our services and advertising.

These services may use cookies or similar technologies according to their own privacy practices.

6. How We Share Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers that help us operate our business, including:

  • Courier and delivery providers
  • Website and e-commerce service providers
  • Analytics and advertising platforms
  • Technology and hosting providers
  • Other service providers required to process orders or operate our services

We may also disclose information when required by applicable law or when reasonably necessary to protect our rights, customers or services.

7. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, loss or disclosure.

However, no internet-based service or method of electronic storage can guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary for order processing, customer service, business records, fraud prevention, legal or regulatory requirements, and other legitimate business purposes.

9. Your Choices and Rights

Subject to applicable requirements, you may contact us to:

  • Ask what personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information where appropriate
  • Ask questions about how your information is used
  • Request to stop receiving promotional communications from us

To make a privacy-related request, contact us at info@peyegelam.com.

10. Third-Party Links

Our website may contain links to third-party websites or services. PeyeGelam is not responsible for the privacy practices or content of those third-party services.

We encourage you to review their privacy policies before providing personal information.

11. Children’s Privacy

Our website and products are intended for general customers and are not specifically directed toward children.

We do not knowingly seek to collect personal information from children through our website.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our services, business practices or legal requirements change.

Any updated version will be posted on this page with an updated revision date.

13. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact:

PeyeGelam
Website: peyegelam.com
Email: info@peyegelam.com